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  • I came in for a paint discoloration/scratch to my rear bumper which was the original issue and and was also hoping that a small scratch in the front of my bumper could also be fixed too, since it appears they charge $200 base minimum for any issues that require their services. They did fix my rear bumper to my satisfaction but I was a little disappointed that they did not fix the small scratch or even touch up my front bumper (this was written on the write up that they would try to touch up the front area too, if possible). Three stars because the original issue was addressed and the overall experience was neutral (not bad and not good) but in all honesty I felt they were a little greedy for blowing off fixing the very small scratch in the front, they gave an interesting excuse that they couldn't do it since it would turn out irregular but in my opinion it was just laziness. (They are professionals so it's hard to say you can't fix something when its the industry you are doing business in). A mechanic had given me a postcard for this place so that's why I decided to give them a try. Anyways, if they had fixed the front as I had originally requested, then would be a five star review with me referring to friends and family members but since they didn't go out of their way to address this small thing, the reason for 3 stars (neutral rating). Might shop around some more next time before coming back here.
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