| rev:text
| - My lovely lady lives in Toronto, but I live in Philadelphia. I'm not rich. What's a boy to do? I would prefer to fly, but after awhile all those plane tickets really start to add up. Amtrak/VIA isn't any quicker than the bus. However, it is more expensive.
And there you have it... the Toronto Greyhound station once again!
As far as Greyhound stations go, this terminal is often much better than most in America in terms of cleanliness and safety. It is, however, still Greyhound, which is a highly dysfunctional company.
One time I thought I would do myself a favor and buy a ticket on Greyhound.ca in order to save myself the time and hassle at the station. Big mistake!
I got to the station, waited in line for a teller, only to be told I had to track down a customer service agent wearing a bright yellow vest for my ticket. So I finally find one of these guys, wait in line (again), and give him my information. He then proceeds to write me a ticket BY HAND! And selects my routing method FROM MEMORY!
Later, this yellow vested man comes up to me again while I was waiting to board the bus, asks for my ticket, and then rips it up. WHAT?!?! He then proceeded to hand write me a different ticket routing me from Toronto to Buffalo, NY to Erie, PA~~!~! If you know geography, you know this is an absolutely ass-backwards way to get to Philadelphia -- effectively adding countless many more hours to an already almost 14 hour trip.
The bus driver looks at my ticket as I'm boarding, and he tells me this is all wrong. I KNOW, I said. So I had to run into the terminal in Buffalo (before the bus left for the next stop down upstate NY) and get a revised ticket. What a hassle!
Additionally, like all Greyhound stations, the Toronto one routinely overbooks their buses. Make sure to get there in enough time so you can queue up. Since I usually am routed through NYC, this ensures the bus is almost always packed. Ugh!
And then there is the issue of the border crossing... This can either be quick and easy, or a hassle depending on the paperwork of the people with you on the bus. You have to take everything of yours off the bus with you at the border (either way)... and wait for everybody to clear customs before the bus is released. It's fine if everybody is either Canadian or American, but that's rarely (if ever) the case. Expect delays.
Also, another confusing aspect of the Toronto station is the fact that you get off the bus and board in two separate terminals across the street from each other. The first time I took the bus each way was rather confusing, and there isn't much in terms of signage to indicate what you're supposed to do.
CONCLUSION:
You are better than many Greyhound stations I have been in, Toronto terminal. You are, however, still a major thorn in my ass.
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