| rev:text
| - Avoid this plumbing company like the plague.
The heat in my apartment stopped working last winter ('10). The highest temperature my apartment could reach was 63 degrees, which was manageable for sleeping, but way too cold during the day.
Each time you schedule an appointment with them, they give you a four-hour window when they will show up. Not only that, but once they show up, it could be for another hour or two. You essentially need to take the entire day off from work, sitting in your cold house for these guys to show up.
I had to call these guys three times to come to my house.
First time: The guy reset the heater. it worked for about a day and stopped working again.
Second time: The guy said the heater was working fine, just that I had to put new AA batteries in my thermostat. Unfortunately, I had to wait for four hours for the guy (he showed up close to noon), and I had to take off for some afternoon meetings, though I found out that evening it was still not working.
Third time: I was really busy at work, so ended up scheduling my appointment for almost a week later. They still made me wait for about 3 hours.
Finally, they got the heat working after three visits! But then, in the summer, I noticed my air conditioner was dripping water! Water was leaking off the ceiling and down the walls. A guy came again and it turns out they had not properly replaced some pan! So, in total, it took them four visits to get everything fixed.
|