Photographer came to our house for the free 8x10, apparently it comes with the package you buy at the hospital. She was amazing and the only reason they get any stars. The photo review on join.me was nothing but a sales pitch. The cost started at $650.00 and went down to $100.00 for photos you can 10x more of at The Picture People. I told them I was only interested in the 8x10 and she kept asking why and was disappointed.