We're very happy with our experience with Ashley furniture. I worked with Oscar and wow he is amazing! Buying furniture can be very stressful. But Oscar always made me feel safe, secure, and was very thoughtful to my husband and I's needs. He's worked there for over 16 years and he has an awesome "I'll take care of you, your in good hands" attitude. I recommend you ask for him when you come to the store! Paulina also was so supportive when we had questions or anything we didn't really understand. And the two delivery guys were so fast and careful with my couch. They were stellar in taking care of my couch and floors. I left Ashley's feeling really happy with my purchase and service. I will call their corporate and office just to share my happy experience.