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  • This was our first and last experience at the Old Spaghetti Factory. We walked in yesterday evening and I promptly greeted the two hostesses at the front desk. They were chatting amongst themselves, turned to look at me, and then went back to chatting with each other. My husband, thinking they hadn't heard me, also greeted them and we were once again met with the same chilly silence. An awkward moment passed where they stared at us and we stared at them before one of the hostesses turned and grabbed three menus and walked us through a nearly empty restaurant - passed all the lovely tables, architectural details, and charming decor - all the way back to the bowels of the restaurant. We were sat at a dingy table on the kitchen's doorstep. Who doesn't enjoy being serenaded by clanking dishes, wait staff yelling at each other, and the general cacophony of a kitchen in a nearly empty restaurant? How thoughtful. The waiter, who was far more friendly than the hostesses, was nice enough if not a bit bungling. He stepped on my husband's foot once and even hit him with the serving tray accidentally. We were off to a great start. Our food was as miserable as the service. The sourdough bread came with a side of warm margarine, and the minestrone soup was a little too close to canned-tasting for my liking. My husband had the #3 which came with two meatballs, spaghetti with meat sauce, and an Italian sausage. (He fared the best.) His son had the pope pourri (poo pourri) which is spaghetti with four different, equally sad, canned sauces. I ordered the jumbo crab raviolis which were served unexpectedly lukewarm/cold and dry with a little warm sauce and oil. There is nothing special about the food - it's edible, yes, but it's also lacking anything crave-able. The food is overpriced for what you get. It's "competitively priced" with trendy midtown eateries, but lacking all of the flavor, care, and quality that makes the other places so very worth it. The highlight of the evening came when the waiter brought the check and cough/laughed enveloping the table in a thick, aromatic blanket of smoke which hung in the air like a moist hug. It was the perfect unappetizing, terrible end to a generally terrible experience.
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