I had the best experience at this new spa! When you walk in, the atmosphere is blissful. A relaxing swedish massage with hot coals (never tried them before) AWESOME. Then got my hair cut and she used this thickening product. WOW. That is all I can say - had to buy some! Love my new style. Then a makeup application to top it off. What a fantastic experience! Kept getting compliments from my friends when we met for dinner and drinks later that day. Did I like it? Well, I scheduled a deep tissue massage for the next day. it was AMAZING! Any problems? YES! I live in California and was only visiting. . .wish it was next door to me! I can't wait to visit The Lotus Salon & Spa again!