Dessert is solid here. Crepe, Waffle, Tartufo, etc.... Get some ice cream. Try the coffee and zabajone flavours. Zabajone is wine and egg nog. It sounds weird, but trust me it's good.
The service is taking a beating in these reviews, but mainly it's because they're busy. At peak times just be a bit more aggressive about getting their attention and you'll be fine.
Service is friendly, but it's just slow when there are lots of patrons. They have a laid back vibe. To some degree, that's part of the territory.
The patio is also in a perfect location on College, on a bend in the road, so you can see a long way off.