Was hoping my experience at Gayley's was unusual, but after reading some of the reviews looks like service issues here are chronic (the bad chronic).
The food was quite good for breakfast fare (traditional options but not as greasy- and at a ~$8 price point), the space is warm and cozy, and the staff are all very friendly.
The problem was that they have trouble managing crowds - people waiting / many tables taken up by one person (where's a bar for these lonely jokers) / slow service / had to get up to fill our own coffee after forgotten (also: they don't have a coffee pot to walk around and fill up tables...so every fill up requires a trip with a cup behind the counter for the server... inefficient even when not busy).
If I wasn't such a care-free and easy going / handsome guy...I would have been real steamed at the waits. Lucky for them.
I'd go back if I saw it wasn't busy / they figure out the service part a little better.