I just got my dog Hazel back from Puff and Fluff and I am so very happy with the cut and everything. The bows were a nice touch! Being a new dog mom, I was worried how Hazel would respond to the groomer... would she be a little jerk, or would she be good? I have to say, her slight look of terror when I left her made me almost cry. I had no clue what to do with Hazels cut having never had a longer hair dog. Puff and Fluff knew exactly what to do and she looks amazing! And apparently she was a good girl. I'll definitely be bringing Hazel back when she needs a new cut.