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| - I'd just like to preface this with the fact that I never write negative reviews, but this had to be said... Their food is good, simple and indulgent. I'll give them that. Their service on the other hand is HORRIBLE. Walking through the door we're met with cold stares, no hello, no hi, nothing, and walking up to the counter almost feels like we're in trouble. It's like the staff there can't be bothered. My fiance and I have gone there for about two years now, trying to give them another chance (and because it was really our only option for pizza), but today was the last straw. We went in to pick up the order we called ahead for. Long story short, the lady at the counter was having issues with the card reader, and kept defiantly exclaiming that both of our cards were declined. We kept our cool and suggested maybe something was wrong with the machine. She said, "No. It's declined. I just ran a credit a couple minutes ago." So, she ends up getting the manager... Lo and behold there WAS something wrong with the machine! After all of that- no apology, not even a change of attitude. Instead we got "Well, it was denied." Unless you feel the food would be worth the trouble, stay away!
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