I ordered a shrimp and vegetable tempura dinner entree no shrimp and a tofu roll with soy wrap and no cucumbers for take out. My tofu roll was made with seaweed and my vegetable tempura dinner came with no sauce for my tempura, I also received no spoon for my soup. I called to let them know that my order was wrong and the girl that answered the phone was very rude to me. She handed the phone off to another lady and she said she would make me a new roll and new tempura since my current tempura was now cold and never received the dipping sauce. I received the new roll and a sauce but no new tempura and it wasn't even worth the fight to and have them correct a third time: I spent $21 on food I didn't even eat and the only reason why I did take out is because every time I have ate in there my drinks have gone empty with no refill, the server never stops by and it takes forever to get my check. Never do I see a manager no one ever asks how was everything, I myself being a restaurant manager feel bad for your level of standards when it comes to customer service. I have been unimpressed serveral times and wasting my money of take out food today that took a total hour to get half way right was the cherry on top of a handful of times I've received bad service from your restaurant.