I kid you not, the lady (i think her name was Naya?) who was at the desk was hands down the most grumpiest person i have ever met. She treated me as if i was bothering her, and everytime another customer came in she said something like shit, or wow (sarcastically, rolling eyes). I told her that it was my first time there and she sighed really loudly and gave me nothing but hostile attitude. She didnt even ask what i needed, cuz actually i needed some altering but i decided not to even ask. I hope shes not the one actually dry cleaning my suits, if so, lets see how my clothes turn out.