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  • I have honestly never written a 1 star review of anywhere in Arizona, but have to after an experience I had today. I cannot offer any review of the food, because we never received food. We did not even receive customer service because that would require that a restaurant acknowledges you. So this review is based off of a lack of customer service as well as an observation of the state of the kitchen. I originally walked up to the to-go area and the woman working there was pleasant and directed me to the restaurant for food. This is where the positive story ends. I went to the restaurant to meet my boss who is an executive at a nonprofit in Arizona. When she walked in the door, there was water on the floor so she slipped and fell on the ground. Thankfully she was not injured, and made her way to my table. We sat, for literally 25 minutes, and were never acknowledged, given water, eye contact, or a chance to order. A manager never came to inquire if she was okay, though we did see them attempt to wipe up the floor. It was not especially busy and the restaurant was well staffed. There were tables on both sides of us with businessmen getting prompt service, drinks, and food orders. Literally every other occupied table in the restaurant had a man and each of them were getting drinks and food. Maybe I missed a sign on the door of this prehistoric establishment and they only serve men?! We could not so much as make eye contact with any of the servers. We could see into the kitchen and were disturbed to see water pouring out of a vent in the ceiling and an inch of thick dust/grime atop one of the kitchen appliances. The front door of the restaurant was also opened even though it was hot and humid outside. (This is a health code violation.) We will be in touch with our contact at Maricopa County Environmental Health Services to report the water on the floor and in the kitchen, as well as the open door. After 10 minutes of no service we joked we would only have time for coffee prior to another meeting we had at CityScape. After 25 minutes we exited out the door without even an acknowledgement or apology. A truly confusing, disturbing, frustrating, and time wasting experience! I would never ever recommend this establishment to anyone. Maybe if you're a businessman you will get service!
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