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| - I was a resident here for three years. When I first moved in, the staff was great! Although I did see some get less than favorable treatment, the staff seemed to like me from the get go. All was great for about a year or so. After that, the management started to turn over quickly. I believe the property owners changed and things went down hill. Some of the office staff was still friendly, but a few of them seemed to get an attitude. Fast forward to right before I moved out this year: the current staff there is mostly apathetic or very short with you when you come in. I wouldn't bother unless you need to pick up a package.
Let's talk about the complex itself. The area isn't that great. The price was okay for where it was, but you'll constantly see people digging through dumpsters. The apartment staff will drive right by someone doing it and not even say anything. Also, forget walking somewhere at night. The one time I did that, I was lucky I was in a group. We ran into some people that looked like they wanted to start something, but our numbers were larger, so they left us alone.
The parking situation is HORRIBLE. If you have people come and visit you, tell them they will be walking. Barely enough uncovered spots due to people with multiple cars. On top of that, if you have a space near the mailbox, prepare to deal with people parking in it weekly. There wasn't a week that went by where I didn't have someone in my space. Unless they've been there 24 hours, the office won't do anything for you. Do NOT forget to lock your car. I had my stuff stolen at least once as well as mail and packages when my mailbox wouldn't close properly.
The apartment itself: the appliances are old. I constantly dealt with the garbage disposal having food come up while I ran the dishwasher. Maintenance claimed this was because the wires were connected but refused to fix that or replace it. Maintenance is generally slow as well. When I first moved in, they left a note after entering and doing work. Now they don't tell you when they've come in to fix things. Neighbors were hit or miss. Some were really cool. Others were quite rude. Before I moved out, I noticed people were getting louder and louder throughout the complex. More parties were starting to happen and people with motorcycles seemed to race through with friends.
At least a few times a year the water and/or electricity cuts off in the complex. This can be down anywhere from several hours to a whole day. It's very inconvenient and there is no warning for when it will happen. When it does though, you'll see your neighbors outside complaining on their cell phones or looking around lost.
I ended up paying for damages because the apartment was not flexible with walk-through times and dates. Unless you are willing to take work off during the week to be there with them, they refuse to schedule them on weekends. Honestly, I'm happy to have paid and moved on. I liked how close I was to the freeway and neighboring towns (Tempe and Phoenix was a quick drive away). I was also near major restaurants as well as cool spots like Bookmans or Zia Records. I wish management had stayed the same throughout my time there. I feel the current staff is just there to collect a paycheck.
If you are the kind of person that really doesn't need much in the way of maintenance or service, this place is fine. For the location and things to do in the area, it's not bad. It would not be my first choice, but you may get lucky with your experience there.
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