I can't begin to describe how horrible this place is, they sold me a broken part of a sectional. When I called I was told that I was more than welcome to come exchange it. Sure it handy to be able to do that, ya know since I PAID one of my employees to help me move this today in our box truck from work. So now I can figure out how to have this large broken (in a dangerous way if a kid got on it) POS sitting in the middle of my living room. They want me to bring it back, which is great I'll ask my pregnant wife to help me load it on up:/.
I cut my arm on the broken piece and told the "manager" that I didn't want it in my house. She kept saying there was nothing they could do about it, blah blah blah.
Finally, I told her that I would call my employee to come over and help me move the couch. But I expected the piece would be ready and not broken or I would set it on the curb and dispute the charges with my credit card. At this point she said they wanted me to return it since I disliked their company so much. I told her I wasn't going to go out of my way to return it and it needed to be gone tonight. Amazingly, they all of a sudden have delivery drivers to come pick it up.
Fun, now it takes 3-5 days to get my money back and I'm stuck waiting for them to come pick this up.