Much better than the location down the road at the crazy Van Aken-Warrensville-Northfield-Chagrin-Intersection-o-Rama. Nice baristas, they always have the coolest tip jar themes. The only time you ever have a ridiculous wait here is when someone has a drink order for their entire office (curse you suburban office parks).
Would be five stars but parking can get a little bit ridiculous at peak times. Not to mention the whole parking lot repaving this summer was a pain in the butt.