| rev:text
| - All hospitals should have reviews of 5 stars. I mean, come on, they're supposed to be saving lives here and helping loved ones cope. This one was good, but we did run into a few problems along the way, so I just gotta take off a star if I'm going to be objective at all.
The good: they saved my mom. She had a stroke and within 5 minutes of bringing her into the ER, she was diagnosed and started treatment. Some of the staff was very nice (as if they were treating their own mother), understanding (they let one of us stay the night even though the rules say visiting hours are only between 11am and 8pm plus they let us all visit at the same time even though the rules say only 2 at a time), and knowledgeable (when the initial doctor recommended some very aggressive treatment, one of the other staff schooled us on its actual usefulness and potential and very dangerous side effects).
The bad: some of the staff was not very nice and downright rude. My mom needed her sleep, and one of the nurses would come in almost every hour to do something, like give her some meds, take her blood pressure, or take her blood. Why couldn't they schedule that all to happen at the same time so my mom could sleep all through the night? Not only did this nurse come in all the time, but the way she woke up my mom was by turning on the big bright lights over the bed and practically yelling her name. And the first kid that came to take her blood almost burst a vessel because my mom has bruises up and down her poor little arm. Not cool, man. Not cool at all. That kid was so scared by all the blood, she ran out crying to find another nurse to take the blood for her. Jebus.
The ugly: they could have put my mom in a coma. I get it, they have a very small window of time to apply certain medication or treatment or whatever, but these doctors have to understand that this isn't a TV show and you can't just throw that kind of pressure on family members who have no idea the damage that something like that could do. Give us ALL the side effects and potential outcomes. Another minor point: sometimes the alarms go off and no one comes to check on them. I'm guessing it's because a lot of them are just little alarms, but they should just get rid of those if they are. People are trying to sleep and I get that the staff is busy running around and then they don't have a chance to turn them off, but these alarms are going off for several minutes at a time.
Given all of that, they still saved my mom and for the most part, treated her (and us) like family, so I still gotta give them a good review. It ain't perfect and like I said above, all hospitals should have perfect 5 star reviews, but hey, i guess they still did their job.
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