This place is one of the worst run restaurants I've ever been to. The customer service is really bad. I was in line to order by burrito and as I place my order, one of the servers runs over and tell my server to stop doing what she's doing and take the order or some other person who comes out of nowhere. Not sure if there's some priority service in place. After that, the server messed up what I wanted a couple of times, including forgetting to put the sauces. The worst came when they transferred the burrito to the grill. They had a weird system of moving the burrito from the original foil wrapper that they started with to another wrapper that was used ahead (usually covered with sauce and spills from the first burrito. It was just odd. Finally, when the person wrapped by burrito, it was rushed and it broke before it was even put into the foil.
All in all - the food is a bit below average and coupled that with really bad service, I don't think I'll ever go back. I've been here a couple times now to try and give it a shot, but each and every time has been a disappointment.