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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-03-10 00:00:00 (xsd:dateTime)
itemReviewed	Jet Luxury Resorts
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	6 (xsd:int)
rev:text	Jet Luxury Sucks! This could be the most poorly, unethically run, hospitality company in the United States. We booked the Mondrian in SoBe and after the front desk taking forever to find our room, solely due to Jet's mistakes (not the Mondrain's), we got our room. I've stayed in the Mondrian several times and LOVED IT, and while it would be hard to screw up such a cool room, Jet did. The bathroom door was covered in orange blotches (blood? pasta sauce?). It was so gross that I put my bags down and immediately got a rag and soap to start cleaning. The signature Mondrain sink (oh so cool) was replaced by a basic Home Depot looking version. There was no where to place toiletries so we had to use the table outside the bathroom- what a pain! The bathroom mirror had the light bulbs in it at eye level but several of the glass shades that should have covered them were missing, blinding me. The towel/dryer stand looked like it was from Target, or maybe the Salvation Army thrift store, -cheap, chipped, nasty. I read that the carpets in Jet's rooms were filthy and after counting over 15 different hairs, I agree. Gross! I called Jet only to be put in a telephone prompting game where they never answer, but let me go in circles back to the same messages. When I called reservations, I got someone who said he would take care of it. Later that night I got a nasty message saying that because I went out that night (like who wouldn't in SoBo), housekeeping couldn't enter my room. So how do they do it for ALL their rooms in the morning? Of course they have a key!!!! So after being greeted by a filthy door, cheap bathroom, gross carpet, and shitty customer service, I find out that the resort fee doesn't cover complimentary internet (that's a first) and The Mondrian explained that because they're fighting with Jet, I can't even pay for it. I complained to Jet again and was told a manager would call me right back. -never happened. Instead they dinged my credit card for bogus charges, which were treated as fraud (committed by Jet) and all removed by American Express. This review is simple- JET SUCKS!!!
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Scott

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