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  • The end of an era for me. I have been to the CB&CB in Scottsdale and this one in Chandler, dozens and dozens of times. This is the first time I have ever had an issue. I was trying to set up a large party of people and simply arrange for moving two or three tables together. I had done this many times in the past, and the staff was always respectful and helpful. On weekends, one cannot make reservations, so I arrived an hour and a half early, and told everyone what was happening. As my party began to arrive, we asked how we could move tables together. We were told by our waitress, and by a manager named Derek, that there was a party getting ready to leave behind an already empty table, and we could just then grab that one, and move the two together. So we moved to the empty table, and waited for the people there to leave. More of our party was arriving, and having to stand and order drinks, and food, while we waited for the table to clear. When it did, some of our party moved to the table, but we did not clear it or move the tables ourselves, as we had been instructed that the staff would do that. In short, it never happened. All the tables were filled, and no staff ever came and most of my party spent the time standing and expecting something to happen, that was never going to happen. I finally talked to a manager, who explained to me as though I was an infant, that the tables could not be reserved. When I told him we were doing what we were instructed to do, he offered to throw me out. The gathering ended up being 20 persons or so, and CB&CB made some pretty good money. In all fairness, the place was full, and people were parked illegally all over the parking lot. They do a big business, and my little problem was just a distraction for the staff. I, however, will never set foot in any of the chain's locations ever again. They will miss me, or anyone who asks me for my opinion of the place very little, since they obviously don't need the business.
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