Very friendly staff. I've been here about 5-10 times as it's becoming our new go-to for breakfast on weekends. Only one experience was bad. Super slow that day. I go eat when I'm hungry, not 45-min before I'm hungry, so waiting in lines is no bueno. This place gets busy, but not waiting-line style. Also, very nice to kids, though they're not really geared up for kids - no dedicated kids menu.