Asking to waste your time.
"Cecil B" booked for 12:15-12:30. Not showing up. Called AFT at 1:15. They said they would call him. Cecil calls shortly after. Says he was on a roof and couldn't get to his phone. Wants to come later; says that "in fact I'm very close to where you are." Fine, I say, 2:30. What do you think happens? Sure enough, no show. I call AFT again at 3, just as a call from You Know Who comes in. I'm long gone from home and can't waste any more time. I tell whomever it is at AFT that their service is terrible and that situations like this are disastrous. You don't get another chance, not after blowing me off twice.
What I've read from some of the other reviews here back this one thing up: Caveat emptor. Wish I had read the reviews here first, before wasting my time.