I am going on a long vacation out of the country and talked to DISH on Sept 19. 2016. I told them to cancel my service on Sept 30, 2016. I also was told to give them notice at least two before to get the return boxes. I did this on the 19 and was told the boxes would be sent. Now on the 27 no boxes. I called again the agent said they were sent wait two more day now the 29 no boxes. I just called today to find out the boxes were never sent. I am leaving on October 4, 2016. The person said they would try to get the boxes to me before October 3 and also gave me a number of one of there retailer outlet. This was to see if they would pick up the equipment they said they could not if they did I would be charged month to month. This again shows DISH has no service or communication within their company. I am very disappointed that I have been lie to by over three representative. I do not expect to see the boxes for the return in the time they promised. I would not recommend this company if something as easy as this cannot be processed.