After reading the reviews, I decided to treat myself to a slightly more expensive pedi than I usually do. The girls were really friendly and chatted with all of the customers. Lacey did my root beer float pedi. She was great! She made sure to check with me to make sure the length of my nails was good and that I liked the color I picked (only OPI colors here, so you know they care about quality). She explained each step of my pedi to me so I knew exactly what she was doing. The decor is really nice and the music is ecclectic. You can tell that they care about cleanliness as I watched them clean up after some other customers left. Very impressed with my experience. I'm only sad that I will soon be moving and won't be able to return many more times.