Bad service usually wouldn't make me hate a resto if their food is not stomach-curdling and I'm still decently satisfied after my meal. I'd come back again in hopes of a more pleasant server next time.
Morals Village though... this is some next level service. I mean, I've waited more than 45min for restaurants that don't take reservations.. back when Guu first opened, pretty sure it was a more than one hour wait. At least in the end when we finally got to sit down at the tables, we received great service and even more superb food.
Morals Village? My party of 5 was already starving after waiting an hour when we were told the waiting time would only be 20min. But what really killed this resto for me is the fact that the table sizing situation got priority over the # we were assigned (which was 22) - and #24 and 28 got to sit before us just because their party size was smaller and more flexible. Fine, it was our fault for not making a reservation on a Friday night. But did the waitress have to give that much attitude in telling us that the people that came after our party are getting tables before us?
I've heard good things about this resto as it's supposedly one of the better hotpot places in Toronto, but wow. a) Not coming back here for the next year b) Not coming back here without a reservation ever