Had not only my first waxing experience, but my first Brazilian tonight with Diana, and I'm so glad I did. I definitely plan to return. The location is clean and Diana is very approachable, friendly, gentle, fast, and thorough. The wax wasn't too hot and she never double dipped. I won't lie. It hurt a bit. But the entire process was shorter and less painful than anticipated and I absolutely love the results. I have extremely sensitive skin and I didn't bleed, nor is my skin inflamed or bumpy.