Not sure why this place isn't rated higher.. they have such a huge selection of interesting tea, ranging from sweet to fruity to classic Assam or oolong. I mean the menu is EXTENSIVE and I wanted to try everything.
Ended up getting genmaicha jasmine milk tea with chia seeds, almond milk, 0% sugar and 25% ice. This only comes in large size btw. They used a jasmine tea base and then added genmaicha on top of that (genmicha freshly brewed from loose leaves as I saw them prepare it behind the counter). Props!
Without added sugar, the tea tasted really fragrant without being overwhelming, with a hint of nutty flavor and some sweet/creamy taste from the almond milk.
Prices lean more on the expensive side for bubble tea- mine was $7-8 for a drink... and that's pretty steep. Maybe that's why their ratings aren't as high. But aside from prices..
Customer service was great! They didn't mind customizing my order even with a long line of other customers. Usually 3-4 workers behind the counter. Wifi provided, just ask for the password as I didn't find it posted anywhere inside.
It's located in a huge shopping center so you really gotta drive around looking for it, but it's all the way on the inside, across from peter piper pizza, and near PT Pho Vietnamese restaurant.