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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I had a pair of Rallye pants sent to me from a shop on the east coast. They didn't fit. I wanted to exchange them for a larger size here locally in order to have them for a trip this thanksgiving, instead of mailing them back to the east coast and waiting three weeks for that shop to get the new pair to me. Las Vegas BMW would not exchange them even though all tags are on and in original box...citing they were an independent dealer and didn't do that. I called Long Beach BMW and they said they would do it no problem and put two sizes on hold for me until I can make it down. Although I can make it to Vegas in 1.5 hours, I will drive the 3.5 to do all business with Long Beach. Customer service goes a long way. Vegas would have made a killing off me with scheduled services, tires, merch, etc if they had treated me right. Re-look your policy.
http://www.openvoc.eu/poi#coolReviews
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