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| - After reading all of the reviews I was very excited to try this place. I've actually only written one semi negative review on yelp because I believe in spreading positivity, not negativity. I just moved to the area and found the studio on yelp and saw it was only 6 minutes away. I got there today at 5:20 AM for the morning session. The studio was very nice. However, the front desk associate was not. This was an older woman with long hair. I told her I've never been here and I'd like to do the $30 for 30 day new member offer. This woman was extremely rude to me. It seemed as though I was a great inconvenience to her. She handed me the form to fill out. As filling out I ignored her attitude and mentioned that I typically go to Sumits. She snaps "well this is nothing like Sumits" and then explains the flow. Okay, I say, that's fine. I then say well I guess I do want to ask, I typically have to leave at 6:30 because I have to get ready for work and be there at 8:00. She looks at me like I just cussed at her or something. Oh well you can but really it's meant to be the 90 minute and then she just glared at me. I just kind of looked at her and say alright I guess it may not work. I put the pen down and leave. There's more awkwardness to it but hard to write out. She just gives me a dirty look and does not say anything, no thank you, goodbye, nothing. I know this whole review may sound petty but I am just in shock by how rude this woman was. Yoga and meditation is supposed to be a place filled with love, peace, and happy people! I've been practicing for almost 2 years now and have never felt such negative energy in a studio before. This woman had such bad energy, she does not even belong in this business. I actually work down the street as a property manager, I'll be sure to stop telling all of my residents about the Bikram Studio around the corner. I'll refer them elsewhere. From what the studio website states, they just re-opened. I would highly suggest a more customer service oriented and courteous individual representing their company, otherwise they will loose a lot of business. They just lost 10+ new memberships here!
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