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  • I ordered a Subway Club online through Grub Hub last Thursday with all my fixins on it. When I received my sandwich there was no meat at all. I called the restaurant and was told by the employee she didn't know how to pull up online orders so the delivery guy showed her the order on his tablet and said there was no meat. Why would I order a sandwich with multiple meats if I didn't want meat?! She's not apologetic at all just blames it on the delivery guy, which isn't a Subway employee. Then she says "well I don't know what to tell you other than you can come get a new sandwich". I ordered and paid for delivery but now I have to use my gas to fix an incompetent employees mistake. Well there was no way that was happening. I of course asked for a manager to be told she'd be there the next morning. I called multiple times before finally getting an answer the next morning and spoke to the manager, Maria. I explained what happened and she took my info and pulled my order confirming I indeed ordered a sandwich with meat. She was not very helpful at all. She actually asked me what I wanted her to do to about this then tells me she has to speak to her corporate office. I'm beyond furious and will never order from Subway again in life!!!!
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