The wait time was absolutely ridiculous! We were forewarned it would be about 15 minutes, but it was more like 45. I don't know who chose the music selection, but let's just say it wasn't exactly appropriate for the restaurant. One of the cooks was more interested in his phone than actually cooking and serving food. There's plenty of other options at the mall to eat or even the surrounding area. I gave a 3 since our waiter was nice and the food was good with the exception of my mom's cold burger.