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| - I ate with my Mother yesterday, Sunday, July 17th at the Sports Deli inside Sam's Town. We come to Sam's town every other week or so because there's one of the games we enjoy playing there that is not available at most other casinos. Usually we eat in one of the restaurants like Friday's or the steakhouse but on Sunday we just wanted a quick meal so we decided to eat at the sports Deli. Never actually eaten there before and I doubt I ever will again due to the experience I had.
Let me start by saying that I got frustrated immediately once I got in line. There was a total of 4 people in line. 3 were in front of me, and two behind me. One person ahead of me ordered only a drink. It literally took 12 minutes before I was asked if I could be helped. The reason for the long wait was because the cashier would help a customer at the register and then begin to prepare that person's meal. She did this while there were multiple other people waiting in line. This was confusing because there were two other people in the deli at the same time cooking and preparing meals. Eventually she would finish come back take off the gloves help another person then go right back into cooking and preparing meals.
When I finally did get to the front of the line I gave her my order and paid for the meal. I then took my drinks over to the tables which I found completely trashed. Not a single table had been wiped or cleaned in the entire place. Keep in mind this was 3 o'clock in the afternoon, so the lunch rush, if there ever was one, on Sunday was long gone. You will also see by the photos that there was nobody else in the restaurant except for another couple. Nobody else stayed there to eat, and I soon learned why.
So because the tables had not been cleaned, I went to the counter and told another young lady that the table has not been wiped down. The 3 of them were helping nobody at this point, they were just chit-chatting behind the counter. Time that SHOULD have been spent having some respect for their workplace. The young lady I told about the tables said "one moment" and turned around and went to the other side of the deli. I expected she was going to come back and wipe the table so I returned to the table to wait for her. A few moments later she said sir from behind the counter, and motioned for me. She then held up a rag for me to take from her. Obviously she was expecting I was going to wipe down the table. I was frustrated at this point, so I just grabbed the rag and did the job myself. I didn't feel that was my job but at the same time I wanted to eat.
Then I went to the ketchup mustard section to grab napkins straws and condiments, where I found the next nice little mess left by the previous patrons of the day. As you will see by the pictures there was mayonnaise relish mustard and ketchup all over the counter that is not been wiped up in ours. Most of it was hard and sticky stuck to the counter. There was mustard on the box of toothpicks sitting next to the counter which in itself is a health hazard because people are going to put those in their mouths. It also looked like this counter at not been wiped down and several hours either. There was a mayonnaise bottle there, and mayonnaise left on the counter gathers Botulinum toxin. Deadly to humans, so mayonnaise should always be wiped up ASAP. Once I saw this, I instead asked for ketchup and mustard packages instead. Once I got the same young lady's attention, she handed some to me.
I then returned to the table which I had wiped out myself and sat down and waited for my number to be called with my sandwiches. From the time I placed my order in till the time I had my two sandwiches was a total of 21 minutes. That means I spent over 30 minutes in this gross and unclean Deli before I even ate anything. I chose to simply ask for to-go boxes and we took our sandwiches with us. After a while, I got to thinking it would be best if we did not eat the food from there, which we did not. It was a waste of money, but I truly was worried about getting sick.
Needless to say I will not be returning to Sam's town anytime soon. I am concerned but the other places to eat are met with the same lack of cleanliness in the areas that I can't see.
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