I went in for a new battary. I waited in line 3 times because no one knew what I wanted and who was actually helping me. Once I was being helped the guy spent more time chit chatting with me then getting the details about my car. I watched the mechanic start working on my car before I walked to a nearby store to kill time. When I arrived back I found my vehicle still sitting in the same spot outside the garage. I was so upset I stood outside glaring at the mechanic. He walked up to me and started small talk with me about my car. How old it was, where I got it, etc. I could not believe it! FIX MY CAR ALREADY! So 2 hours later my battary was replaced. But the story does not end there. The original guy who helped me, rang me up for someone elses order. At 9:30pm I got a message from him saying I have to go back to the shop to refund the wrong order then pay for mine! They have paper work all over the counters so of course they would not have a clue who has what order!!!!!
Next day, I did not even give them a smile. He was nice enough to see I was frustrated and gave me 10% off but I would not ever reccommend going to this place to anyone! Unless you need someone to hang out with for several hours because they do not work there they talk!
I have the 2 names of the guys but did not think it would benefit anyone to know who they are because I am sure they are all the same...beware!