Talk about a complete 360! There is a nice young man that literally always clears the table for me while I'm working on my laptop. The cashiers are friendly, patient and knowledgeable about the product - I can be quite indecisive - so this is very helpful. Even better... Each time I have visited and wanted a croissant... They have it! Even after 5PM! Kudos to management and staff. I have become a regular and clearly so have a lot of other people because I am always walking around looking for a seat.
My only other wish is that there were more outlets in this location. But I guess they did not provide outlets to avoid the place turning into a "web cafe."