We've stayed here a few times. It's in a great location. Everyone is efficient, nice and helpful. We booked a room via HotelTonight with the appeal that we got a "luck of the draw" room with the perk that the room was discounted -- we're talking a $120-$150 room for $101, deal for a family of three staying in Cleveland for the night.
Our reservation was "lost" and/or canceled somehow. We were never turned away, but instead they worked magic and placed in a room anyway. We just came from the Cleveland Zoo (a 13 minute drive) with a two year old who walked for four hours, so we didn't have much time to be turned away.
Lucky for us, we were placed in a room and have a great view of Progressive and guess what? It's game day! Go Tribe! It's a great location to walk to the Q and the Prog. It's a 10 drive to Browns Stadium and other places like The Flats and the Aquarium.
So if you are staying with a family, it's the perfect location surrounding family attractions or if you have staying for a date night, girls night -- what have you -- the bars are right next door: Winking Lizard, On Tap, etc.