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| - This location absolutely never gets the order correct, I mean NEVER! They are so bad we stopped going there for over a year...until last night. Our order could not get much simpler; 4 sundaes: 2 Hot Fudge, 1 Strawberry and 1 Caramel. That's it! The young woman read it back the first time as 2 hot fudge with caramel and strawberry. I corrected her and repeated the order. This time it was 1 caramel with hot fudge and 1 strawberry with hot fudge. Then she repeated a few others that were not even close.
By this time, my wife and I are laughing to the point of tears. Are they jerking us around, surely they cannot be that limited on the intellectual scale.
Finally, she gets it right, or so we think. Now she stated that the total was over $25.00 for 4 sundaes. These are $2.19 each or $8.76 before tax. I hit the call button once again and get someone that is clearly related to the first person and does not comprehend the problem. After a few minutes and silence, she said she would cancel the order and reenter it. Round 2: not as bad as round 1, but close! She finally stated that they must have added another order to our bill.
That's it, never again! If I ever go back there, I might as well put in a job application since on the stupid scale, I would qualify for going back to that location.
One final note, we did get a good laugh out of it.
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