| rev:text
| - My experience with this company was excellent - I would absolutely recommend them to family/friends.
To be honest, I was dreading the process of purchasing windows for my new home, and my initial consultations with valley companies didn't help. Windows are expensive, salespeople use superfluous language about window technology to confuse you into thinking their products are superior, and everyone put a lot of pressure on you to sign up in order to not miss their "big special" pricing window. Fortunately I stumbled across this Yelp page prior to going with another company.
My main point of contact during the purchase was Alicia. She is professional, knowledgeable, and - most importantly - patient. Understanding the magnitude of this purchase, she took a significant amount of time (often well after business hours) to talk me through the various window options and provided layman explanation for all the terminology. Best part - the price was fantastic!
Windows arrived on schedule, and the installers were efficient, clean, and professional. I had to leave for work about 1/2 way through the install, and had a call from Alicia that one of the bay windows had been scratched during the process. Before I even got home, they had taken the skew, ordered a new window, and provided me a rough estimate of when they'd be out to replace the pane. Honestly, I wouldn't have even noticed the scratch, but Alicia wanted to make certain everything was 100% taken care of.
All in all it was refreshing to find a company that cared so much about customer service and took the time to provide clarity on the various options. You'd be doing yourself a disservice if you didn't consider this company for your home window purchases.
|