| rev:text
| - From the moment we walked in here, we were subjected to an EXTREMELY RUDE woman (tall, thin with blonde hair, didn't catch her name, she's evidently a server). We put our name on the list for a party of 4, and were told it would be 10-15 minutes... didn't make very much sense considering I was looking around seeing empty tables. My first thought was that they're understaffed.
We stepped just outside because the lobby area was quite crowded with many people waiting. I went back in after a few minutes to make sure I didn't miss our name being called. The hostesses seemed confused trying to figure out what was going on. They're calling several different names and no one is around (and they really wonder why people walk out? HA). Finally the nicer hostess points and says our listed name, "that's you right?"
And this other RUDE WOMAN (to put it so nicely) has the NERVE to say to paying customers:
"Lets go I was ready for you five minutes ago!" ...walks us to the table and slams down our silverware and doesn't say another word and walks away.
Like excuse me, are you effing kidding me?! If I hadn't been with friends trying to have a good time I could have had that [explicative]'s job handed to her, because it took a lot of self restraint to not say anything.
Because of the fact that we stepped right outside the door because it was crowded and you called us right away after giving us a wrong time, it's OUR fault that you don't have your s%?# together?!
This is the first impression management and Denny's as a corporation wants me as a customer to see, huh?
I never expect exceptional service at Denny's. But that was just crossing a line, I was left with such a bad taste in my mouth that I'm sitting here even contemplating calling someone about that [explicative]. You can't honestly expect to give customers attitude and keep your job... absolutely ridiculous. If you don't like working there, then get the hell out. That's just the way it goes.
That all being said, our server was great. She was kind, attentive, and you could genuinely tell she cared for her job. If I could give zero stars, I'd still give one star for our nice server. Unfortunately I couldn't really enjoy my meal and the experience was doomed from the get-go, and the food was just mediocre. I feel sorry for those who work there and actually care and have to work with such trashy people, who are abound according to many prior reviews.
One nail at a time will build the coffin ultimately dooming this Denny's location.
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