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  • I made an appointment with this salon due to the good reviews on Yelp, but I was much disappointed. I liked that I could make an appointment for the very next day and that they would let me know whenever there is someone available at a more convenient time of the day for me the day of the appointment. However the appointment didn't go that nicely. I had an appointment with Shawn and when I first got there it was like I was invisible, it took about 5 minutes for someone to let me know when Shawn was going to be ready and then I had to sit on the bar stools for another 5 minutes waiting for him. The front desk area is very small and congested and I felt very uncomfortable with the number of people standing around me waiting to pay. Okay so then once I was seated with Shawn he asked me how I would like my hair, I told him to cut off NO more than an inch because I have been growing out my hair for 5 years now and I hate it when I tell someone I want a light trim and they go crazy. Well he didn't really listen either and took off a good 2-3 inches, which I was not happy about. Then I showed him a picture of how I would like my hair done, I wanted my hair to have an ombre, so dark on the top and gradually get lighter and l had a picture that I showed him of exactly how I wanted it. I even put it as my lock screen on my phone so that he could look at it whenever he needed to, to go off of it. Well he didn't look at it again after I showed him the first time and it probably would've helped him more if he did. To make the rest of the story short, he messed up my hair. It wasn't anything like the picture, it was too high up and it was completely all orange, it didn't gradually go from dark to light, it was just all solid orange. He thought that it looked amazing, so gorgeous, blah blah blah. When someone messes up on my hair, I expect them to man up to it and say something like "We are going to get your hair to how you want it, come back next week so we can fix it, no charge" I will not be going back to this salon.
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