I have gone here for years and I was very happy. The staff was awesome my dentist was nice and calming. I never had any major troubles except one time I had a superficial cavity which was easily filled.
However, I came in this time and my dentist mysteriously retired (no notice to me) my hygienist retired (she was only in her 30's?) and the receptionist retired (she was a little older but not of retirement age.)
I don't know what happened but this isn't a nail salon. You can't just change out the staff and especially the dentist without warning me.
Then, the new receptionist required me to take a web cam photo? and then fill out a lengthy health questionnaire. Why wasn't this in their records?
I told them no thanks and left before my appointment. I will do some research and make my own decisions on who will work on my teeth.
In summary, I was a fan before but now I've experienced better.