I get that not every nail spa is going to offer a $20 pedicure special. A lot of times you get what you pay for....$18 and we will throw in the fungus nightmare for free, and such. However, when I pay $37 for a basic pedicure, I expect complete relaxation, nice toe nails, and satisfaction. I don't get these more than once or twice a year right now, so getting that good service is so critical - I only do this when I absolutely need a pick me up. I did not get that.
What I got?
A nail technician who was more concerned about what was on Channel 12 news than the service he was supposed to perform for me. He spent every second that he wasn't using sharp instruments or polish on me staring at the TV. During the typical leg massage portion, I am pretty sure my foot could have started on fire and he would not have noticed. He even missed massaging half of one leg and half of the other legs foot. He would grab at my feet in the air and miss a few times. Then came the hot towel finish. It sounds awesome...until you see the towels. You know those towels which are so disgustingly old and tattered you even feel embarrassed keeping them around for cleaning rags? Well, they were white, but each had about 12-15 holes in it.
For the amount of money I spent, I expected better service. This guy obviously doesn't give a damn about his job or his customers and it didn't seem like anyone else in here was any more enthusiastic.
I will not be returning. I am actually so upset that I am typing this review while I wait for my toenails to dry....while he is watching the tv and ignoring me. My nails don't even look any better than I can do.