5 stars only because of Milton for his customer service. I've been here several times only because it's closer to me than the other bead shops here in Las Vegas. I was greeted every time by him and only him. He asked if I needed anything, and helps you pick out items for your product. Last time I went in there, one of the female employees was quick to just tell me they didn't carry anything of what I was looking for such as sports or fitness beads. As I went to register , Milton told me to look at a certain section and I may find what I need. Sure enough I didn't find what I wanted but it was sports beads/charms. I am not surprised they have only 3 stars... you will be lucky if , I'm assuming the owner even acknowledges you for coming in and supporting her shop. Even a 4 year old greets you with a smile or hello! I've never seen no more than 4-5 people in there at a time so there is no reason why each person that walks into that door should be acknowledged. Customer service is everything! I spend a lot of money at various Hobby shops weekly and I would think you would try to help and sell your products to customers... Correct me if I'm wrong but even if she was an employee I would think they should greet you and ask if they can help with anything. The shop is small but has so many beads to choose from and I do love the choices . Very organized and clean. Some of the prices on the individual beads are over priced at .50 a piece and I have seen same ones on a strand for 5.99 + half off at Michael's. Though I do love the individual glass pieces! Thanks Milton for your help! If you go there ask for Milton. Not hard to find because he's the only male I've seen working there.