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  • I'm flabbergasted by the call I received this afternoon. I went to Levin last Saturday (8/11) because they were having a big sale. I found a nice sectional couch that was marked down to right in my price range. I decided against financing it and put 1/4 of the price down on layaway. I had planned on paying it off and having it delivered by the end of the month. Today (8/15), I received a call from nice lady who helped me on Saturday and she told me that "since the couch was on a special price and demand was high" that they needed me to pay it off and schedule deliver as soon as possible, or I would be refunded my money. I asked for ONE WEEK to pay off the balance of the couch and her manager apparently begrudgingly agreed. What the hell? The whole idea of layaway is to lock down a product and a price and then pay it off over time. How can any self-respecting business call a customer who just committed to buying a product and basically FORCE them to pay it off in under two weeks? What a joke. The worst part is, I live near downtown Cleveland so if I had asked for my money back (I paid in cash), I would have had to waste an hour of my time and several gallons of gas to drive all the way out to Avon and back. I want the couch and since I have to drive out there one way or the other, I have to come up with the balance in less than a week. Better Business Bureau is my next call.
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