I am not a fan of masking the taste of coffees or teas with cream and sugar. Give me my caffeine straight up, hot or cold. The convenience of having a Starbucks on every corner allows for easy accessibility, but I want taste. I like teas that take more effort than to remove from a pre-packed bag and steep. No Japanese tea ceremony needed, but something more than what I can do at home is appreciated.
The employees are nice and it breaks my heart to bash on businesses with good customer service, but I just don't see anything beyond convenience with Starbucks.
The small Pike's Place coffee is a good deal, at two dollars, for someone who just wants something basic and quick.