I just replaced my windshield by Glass Now. The rep was very friendly and helpful to set up the appointment over the phone.
However, they failed to show up and I called them to make sure that they are still on the way. Unfortunately, they totally forgot my appointment and I wasted all my morning.
I am still giving them a 4 star since they REALLY apologized for a mistake. They called me on the next day to give their apology.
Over all, I will definitely come back to this company.