I would strongly advise against using their floral department especially if you are ordering for your wedding. The florist was horrible and responding and quite rude. The order form I was provided has a bolded fax number at the top which is where I sent my order. When I followed up with the florist she was quite snappy and made me feel like I screwed up because I didn't send it to her directly yet I followed the instructions listed clearly on top of the form.
I was on a tight budget so I stuck with them. I confirmed my order over 3 weeks before the wedding and was told that they had everything they needed. The morning of my wedding my father showed up to pick up my order which was simply not there. He ended up having to buy off the shelves with what was available which was definitely NOT the color scheme I had anticipated. It sounds like the manager that helped them was very apologetic but this is still very frustrating.
I contacted the florist to see what explanation could be provided and she gave me nothing. While she did apologize she can give me no reason why my order wasn't there. I find this unacceptable. The price may be right but is not worth someone screwing up your wedding décor. I would not recommend them as someone to use for floral.