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| - WOW, I'm really sorry that I didn't listen to what yelpers were saying about this place. I decided to try it regardless since it has been on my to try list for a long time.
Coming in, it is a very tiny little establishment. Seating downstairs is for a max of 30 people. All of the tables are 2 person seaters but are pushed together when a larger group comes in*.
The noise level is up there. It's very loud and a little bit distracting. If you wanted to come here for a nice evening with a loved one, well you may have to talk a bit louder because the walls are reflecting every other conversation going on in the room.
The bathrooms were *gasp* upstairs and were old looking with wooden panelling but at least they were clean and lit brightly. There was also another room upstairs for dining, I'm not sure if you come up here to separately wait or if they usher you up if there is seating available.
I'm not too sure if this place is family style serving, though most small places are but our initial server that took drink orders and our food orders happened to disappear after we placed our order. And yes it was busy but there were only 4 other tables that really needed attending to and there was a second server. Most of the time I found our server over by the computer screen punching things in or just furrowing his brows. He never once came over to check how our food was, and he didn't even ask someone else to ask how everything was. Ah, the disappearing act, so I assume that he's going to show up lovely when the bill comes.
Food was decent. Nothing spectacular but not special. It was good. I had the bucatini bolgnese which was very good, the meat was made of veal and beef. The noodles (bucatini - thick tube like noodles) were dense but worked well with the sauce but if I ever get this again, I think I'll ask to substitute the noodles for linguini. I had the banada tiramisu for dessert, which was...lack luster. The bananas were hard, I initially thought that there were nuts in the tiramisu but it just turned out to be raw bananas, not impressed. I was impressed with the presentation of the dessert, in a individual short square vase with a gooseberry and mint garnish.
When it came time to finish things up, our waiter still had not arrived. The busboy was the one clear our dishes and get my tea and dessert menus (which we had to ask for) and then we had to call over someone to take our order. After I finished dessert, it was time for the bill, so of course the disappearing act would end, correct? Negative! I still had not seen our original server come by. We asked the busboy (again) for our bill and paid. I honestly think we overpaid since we left a $10 tip for a $69 bill but we just wanted to get the heck out of there.
Everything took long. We could've been out of that restaurant 20 minutes earlier if we had not been waiting to get a dessert menu, waiting to order dessert, waiting to ask for our bill. So when did our original server show up? AFTER we had gotten the bill and it had been collected (again by the busboy), "Oh do you need the bill?" No thanks, we already overpaid for your shit service.
The food was decent, but the service was shit. Not likely to return as the food wasn't great enough for me to endure that crappy service again, it's too bad because it could've become a go-to spot for a quick meal, but again service was bad and a little bit too pricey for the quality.
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*Note: do not come with a large group as it is very difficult for them to accomodate you
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