I live relatively close to this Starbucks and drink Starbucks regularly. Honestly, in most cases I go out of the way to avoid this Starbucks because the staff is often rude, the don't listen to customer orders and more often than not drinks have to be remade. It is much easier to walk a block to the new location at Queen ant Ossington.
I gave this location 2 stars because the manager is great. If he is in the store, he will go out of his way to make sure that you get the right drink and that you have a great experience. When he is not in the store, it is a completely different experience. It as if the staff acts one way when he is there and a completely horrendous way when he is not.
Definitely recommend the walk to Ossington for better service (with a smile) and better seating.