I've eaten at several of these restaurants in various locations. This location, close to my house was tried for dinner. I found this location to be closer to the classic black bear diner motif. Other locations here in the Phoenix area feel like a standard diner very eclectic. When we arrived we are promptly seated and the waitress took our order for drinks and told us that there would be a little bit longer wait since the kitchen only had one cook.
The one thing that I was impressed about was that the manager took it upon herself to go into the kitchen and help to Cook to get the food out to the customers waiting. The food order came within 20 minutes which was not extremely longer than you would normally expect in a restaurant such as this. The manager then walked around every table talking to every customer and ask him how things were going if everything was OK and really took The initiative to make sure everyone was satisfied.
Normally I would've given this restaurant three stars food was very good it was nourishing and well presented and tasty. But the fact the manager went out of her way to do what she did and everyone there was very friendly and cordial that game them next-door because it make dinner so much better.